Customer Experience Audit

from $249.00

Customer Experience Audit

What's it actually like to be your customer?

Sometimes we're so familiar with our own businesses that we forget what it's like to experience them for the first time.

We'll look at your business through the eyes of a potential customer, reviewing your website, social media, Google presence and the steps someone takes to inquire, book or buy.

We'll identify anything that might be confusing, frustrating or making it harder for customers to take the next step.

Audit + Recommendations | $249

A review of your digital customer experience with clear, prioritized recommendations for improvement.

Audit + Implementation | $649

Everything included in the audit, plus up to 4 hours of hands-on support to make agreed improvements.

Additional work outside the included scope can be quoted separately.

Customer Experience Audit

What's it actually like to be your customer?

Sometimes we're so familiar with our own businesses that we forget what it's like to experience them for the first time.

We'll look at your business through the eyes of a potential customer, reviewing your website, social media, Google presence and the steps someone takes to inquire, book or buy.

We'll identify anything that might be confusing, frustrating or making it harder for customers to take the next step.

Audit + Recommendations | $249

A review of your digital customer experience with clear, prioritized recommendations for improvement.

Audit + Implementation | $649

Everything included in the audit, plus up to 4 hours of hands-on support to make agreed improvements.

Additional work outside the included scope can be quoted separately.

Service: